Privacy Policy

Last updated: March 2026

At Ivy Nails & Spa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book an appointment, or interact with us through other channels.

By using our website or services, you agree to the practices described in this policy. We encourage you to read this page carefully so you understand how your information is handled.

Information We Collect

We may collect personal information from you in a variety of ways, including when you interact with our website, book an appointment, or engage with us on social media. The types of information we collect include:

• Appointment Booking Information: When you book an appointment through our website or our third-party booking platform, we collect your name, phone number, and email address to schedule and confirm your visit.
• Website Usage Data: When you visit our website, we may automatically collect certain information through cookies and analytics tools, including your IP address, browser type, pages visited, and the duration of your visit.
• Social Media Interactions: When you interact with us on platforms such as Instagram or Facebook, we may receive information associated with your profile, including your username and any messages you send us.

How We Use Your Information

The personal information we collect is used for the following purposes:

• Appointment Management: To process, confirm, and manage your appointment bookings and to send you reminders about upcoming visits.
• Communication: To contact you regarding our services, promotions, and special offers that we believe may interest you. You may opt out of promotional communications at any time.
• Website Improvement: To analyze how visitors use our website so we can improve its content, functionality, and overall user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations as required.

Information Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Third-Party Booking Service: We use Belle Booking as our online appointment scheduling platform. When you book through our website, your booking information is processed by Belle Booking in accordance with their own privacy policy.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities such as a court or government agency.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and to help us understand how our site is used.

• Essential Cookies: These cookies are necessary for the website to function properly, including remembering your preferences and enabling core features.
• Google Analytics: We use Google Analytics to gather anonymized data about website traffic and usage patterns. This helps us improve our website and better serve our visitors. Google Analytics uses cookies to collect information in an anonymous form.
• Managing Cookies: You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites.

Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we are committed to maintaining the highest level of protection reasonably possible.

Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You have the right to request access to the personal information we hold about you and to ask that it be corrected if it is inaccurate or incomplete.
• Deletion: You may request that we delete the personal information we have collected about you, subject to certain legal exceptions.
• Opt Out of Marketing: You can opt out of receiving promotional communications from us at any time by contacting us directly or following the unsubscribe instructions included in our messages.
• Exercise Your Rights: To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to external websites and services, including our online booking platform (Belle Booking), social media profiles (Instagram and Facebook), and Google Maps. These third-party sites have their own privacy policies, and we have no control over and assume no responsibility for their content, practices, or policies.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site. Ivy Nails & Spa is not responsible for the privacy practices of these external services.

Changes to This Policy

Ivy Nails & Spa reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please do not hesitate to contact us: